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Q: Where is your furniture made?
A: We work with manufacturers from across the United States. We also carry products from international furniture makers as well as custom make furniture. Q: What if I want to see the product first before purchasing? A: We can arrange for you to visit the manufacturer’s showroom. A one-on-one consultation fee will apply. Q: Do you have a store or showroom? A: No. That’s why we can offer such good prices on great furniture. Q: Do you carry products not shown on this web site? A: Yes, please visit the www.DynastyDesignsFurniture.com Q: What about in-home consultation? A: If you are in Southern California, we’d be happy to set up a one-on-one consultation. The consultation fee will be applied toward the purchase. Q: What is the turnaround time on custom-built furniture? A: Anywhere from two to 12 weeks, depending on the manufacturer’s workload. The time needed also is affected by the amount of customization desired by the client. Q: Is everything on the Dynasty Designs Furniture web sites custom-made? A: Only items that are identified as custom-made. Q: Can you arrange for furniture to be built to my specifications? A: Yes, certainly. Q: Can the wood finish or fabric be changed? A: Yes, if that customization is offered in the description of the item. Q: What if I order custom furniture and change my mind? A: Custom-made goods cannot be returned unless there's a fault on the part of the company or manufacturer. Q: Do you charge for shipping? A: There is no shipping charge. Q: Do you ship outside California? A: Yes, we ship anywhere in the United States, except for Hawaii or Alaska. We do not ship to Canada or other foreign countries. Q: Does your furniture come with a warranty? A: Sofas, mattresses and commercial furniture only. This is customary. Q: What types of payment do you accept? A: Visa, Mastercard, Discover, American Express. Q: Do you offer payment plans? A: Yes, with 50% to 75% down. Q: Do you sell commercial furniture? Items such as booths, restaurant furniture, pews, tables and office furniture? A: Yes. We offer the same excellent service to both commercial clients and consumers. |
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